There are lots of examples of what you might want to store in Box It boxes. These inlcuded books, clothing, documents, old toys, sentimental objects and the like. However you would want to avoid really fragile objects (glass, pottery etc). If in doubt give us a call, and always wrap it in bubble wrap.
Common sense should prevail here. Nothing illegal, flammable, fragile (glass, pottery etc), perishable (food, organic matter). If we suspect that a box contains these items we will be in touch to clarify and return, or contact a relevant authority in the case of anything illegal. Not sure? Just call us. 1300 859 447
If you just want to use our boxes for moving house thats perfectly fine. Once you're finished with them just send them back and we will credit you the difference between the time you have had them and how long you have left on your account.
The contents of each of your boxes stored with us is insured up to the value of $150.00 PER BOX. This will cover you against theft, loss or damage while the boxes are in our custody. Note that we cannot accept liability for fragile items (thats why we advise you not to put them in the box!)
You should also check your home and contents policy - this also usually offers cover for items kept outside your house.
Our facility offers business grade security features. It has CCTV, 24/7 alarm monitoring, fire detection and suppression systems as well as access controls. Only our staff are allowed in the facility, and we NEVER use third party courier services.
All of our boxes come with complimentary barcoded tamper proff security tags. You should place these on each end of the box and record the number. We will also record the number on pickup.
As these tags are unique you will instantly be able to see if they are different.
We offer our service to all of metropolitan Melbourne, and a little bit beyond. If in doubt give us a call and we can confirm. Also, we do allow customers to collect / drop off boxes - in that case we don't care where you live!
As we offer a recurring service (much like mobile phone, electricity, etc) your credit card information is kept on file. However we do not have direct access to it the numbers. A 3rd party credit card security firm keeps the information in trust and allows